IF YOU VISIT, SHOP, OR OTHERWISE COMMUNICATE WITH OUR DIGITAL SITE ITEMMAGAZINE.ORG OR ITEMMAG.COM AND INTERNAL AND EXTERNAL CHANNELS SUCH AS VINYLXVANITY.COM AND ITEMLEISURE.COM THEN THESE ARE OUR TERMS AND CONDITIONS THAT YOU AGREE TO AS OUR SITE VISITOR. PLEASE READ OUR TERMS AND CONDITIONS THOROUGHLY. 

COMMUNICATION & CUSTOMER PRIVACY

WHEN YOU VISIT WWW.ITEMMAG.COM OR WWW.ITEMMAGAIZNE.ORG OR SEND AND RECEIVE E-MAILS WITH US, YOU ARE COMMUNICATING WITH ITEM MAGAZINE ELECTRONICALLY. YOU CONSENT TO RECEIVE COMMUNICATIONS FROM US ELECTRONICALLY. WE WILL COMMUNICATE WITH YOU BY E-MAIL OR BY POSTING ADDITIONAL NOTICES ON THIS SITE. YOU AGREE THAT ALL AGREEMENTS, NOTICES, DISCLOSURES AND OTHER COMMUNICATIONS THAT WE PROVIDE TO YOU ELECTRONICALLY SATISFY ANY LEGAL REQUIREMENT OF WRITING. *FOR EXAMPLE, IF YOU CHOOSE TO SIGN UP TO RECEIVE NOTIFICATIONS FROM US, YOU WILL RECEIVE (ALL BUT NOT LIMITED TOO) UPDATES, COUPONS, PRE-ORDER SALES, ACCESS TO PROMOTIONAL PRODUCTS SPECIALS, ETC. OTHER THAN THE ESSENTIAL CUSTOMER INFORMATION NEEDED TO CONDUCT ALL TRANSACTIONS, WE DO NOT COLLECT YOUR INFORMATION (UNLESS FRAUDULENT ACTIVITY OR AN INVESTIGATION INTO AN ORDER HAS OCCURRED WILL WE PLACE FURTHER INQUIRY.)

WE DO COLLECT YOUR NAME AND EMAIL UPON STORE TRANSACTIONS, WHICH COULD BE USED TO CONTACT YOU IN THE FUTURE, IN WHICH YOU CAN UNSUBSCRIBE TO OUR COMMUNICATION AT ANYTIME. OTHER THAN IN THE INSTANCE OF SECURE PROCESSES OF THE PAYMENT/REFUND THROUGH SQUARE AND/OR PAYPAL, WE DO NOT COLLECT AND SHARE YOUR INFORMATION. WE USE THESE HASSLE FREE SECURE SERVICES TO HELP BETTER PROTECT OUR CUSTOMERS INFORMATION AND PRIVACY, THROUGHOUT THE ENTIRE CHECKOUT PROCESS. PLEASE REFER TO SQUARE OR PAYPAL IF YOU REQUIRE FURTHER INFORMATION ON THEIR INDIVIDUAL PRIVACY POLICIES.
  
*WE STRIVE TO HELP PROTECT AND RESPECT OUR CUSTOMERS PRIVACY, FIRST IN ORDINANCE WITH CALIFORNIA STATE LAW, AND THEN UNDER THE UNITED STATES OF AMERICA AND INTERNATIONAL REGULATIONS AND PROCEDURES OF ETHICAL
E-COMMERCE PRACTICES. IF AND WHEN WE MAKE ANY CHANGES TO OUR PRIVACY POLICIES, WE WILL INFORM ALL CUSTOMER THAT SIGN UP WITH US ON OUR PREFERRED EMAIL LIST.

IF THERE ARE ANY ISSUES PERTAINING TO AN ORDER THAT DO NOT ALLOW THE ORDER TO BE PROCESSED IN AN ORDERLY FASHION, THE ORDER WILL BE PLACED ON HOLD, PENDING THE CUSTOMERS RESPONSE. IF NO RESPONSE IS RECEIVED FROM THE CUSTOMER WITHIN 3 DAYS, CONSIDER THAT ANY ATTEMPTED TO TRANSACT FOR ANY PARTICULAR PRODUCTS, BECOMES NULL AND VOID - CREDITING BACK ANY OF THE ORIGINAL CUSTOMER FUNDS BACK TO THE ORIGINAL FORM OF PAYMENT, IF ANY. *IF THE CUSTOMER WISHES TO HAVE A REFUND OF THEIR PAYMENT SUCH AS STATED ABOVE, A REFUND MAY BE GIVEN IN ACCORDANCE LISTED FURTHER IN OUR TERMS AND CONDITIONS.
  
COPYRIGHT 

ALL CONTENT INCLUDED ON THIS SITE, SUCH AS TEXT, GRAPHICS, LOGOS, ICONS, IMAGES, ETC, IS THE PROPERTY OF ITEM MAGAZINE OR ITS CONTENT SUPPLIERS/CONTRIBUTORS AND PROTECTED BY UNITED STATES AND INTERNATIONAL COPYRIGHT LAWS. THE COMPILATION OF ALL CONTENT ON THIS SITE IS THE EXCLUSIVE PROPERTY OF ITEM MAGAZINE AND PROTECTED BY U.S. AND INTERNATIONAL COPYRIGHT AND TRADEMARK LAWS. ALL OF THE COMPANY OR PRODUCT LOGOS INCLUDED ON THIS SITE ARE ALSO THE TRADEMARKS OR REGISTERED TRADEMARKS OF THEIR RESPECTIVE COMPANIES, AND ARE PROVIDED AS A CONVENIENCE ONLY FOR THEIR LAWFUL USE, WHERE CONTRIBUTION IS RECOGNIZED. IT IS THE EXPRESSED INTENT OF ITEM MAGAZINE THAT ANY UNAUTHORIZED USE OF THE AFOREMENTIONED ITEMS BY THE PURCHASER SHALL BE THE SOLE RESPONSIBILITY OF THE PURCHASER TO UPHOLD.

ITEM MAGAZINE HAS THE RIGHT TO USE ANY ARTWORK SUBMITTED TO OUR BUSINESS BY THE ORIGINAL ARTISTS FOR ALL USE, REPRODUCTION, AND SALES OF EXCLUSIVE PRODUCT FOR VISITORS/CUSTOMERS, BY SHOWCASING AND SELLING THE ARTWORK SUBMITTED BY SAID INDIVIDUALS. IF IN AN INSTANCE, WHERE A VISITOR/CUSTOMER BRINGS A CLAIM OF COPYRIGHT, TRADEMARK INFRINGEMENT ETC. TO OUR ATTENTION, WE WILL INVESTIGATE AND TAKE THE NEXT STEPS NECESSARY TO REMOVE ANY VISUAL MISREPRESENTATION OF THE SAID MISUSE OF COPYRIGHT, TRADEMARKS, ETC. IF THE CLAIMS ARE DETERMINED TO BE JUST. THOUGH WE STRIVE TO UPHOLD AND RESPECT CONTENT IN ITS ORIGINALITY, WE CANNOT INSURE THAT EVERY IMAGE SEEN ON OUR SITE IS FROM THE RESPECTIVE PLACE, WE CAN HOWEVER GIVE RIGHTFUL CREDIT WHERE CREDIT IS DUE, OR REMOVE THE CONTENT COMPLETELY. IF EVER THE CASE ARISE, PLEASE ACCEPT OUR APOLOGIES IN ADVANCE FOR ANY MISCOMMUNICATION BY SUBMISSION. 

WE ARE A ORGANIZATION, RECOGNIZED BY THE CONSTITUTION OF THE UNITED STATES OF AMERICA AND THEREFORE, BY THE FIRST AMENDMENT; CONGRESS SHALL MAKE NO LAW RESPECTING AN ESTABLISHMENT OF RELIGION, OR PROHIBITING THE FREE EXERCISE THEREOF; OR ABRIDGING THE FREEDOM OF SPEECH, OR OF THE PRESS; OR THE RIGHT OF THE PEOPLE PEACEABLY TO ASSEMBLE, AND TO PETITION THE GOVERNMENT FOR A REDRESS OF GRIEVANCES.

OUR FREEDOM OF EXPRESSION AND OF THE PRESS MAY COME IN THE FORM OF PHYSICAL CONTENT AND DIGITAL CONTENT; THIS IS FOR THE DISPOSAL OF PUBLIC EDUCATION AND NONPROFIT RESEARCH, WHICH MAY INCORPORATE "FAIR USE" WHEREVER IT IS NECESSARY. IN ITS MOST GENERAL STATEMENT, "FAIR USE" IS ANY COPYING OF COPYRIGHTED MATERIAL DONE FOR A LIMITED AND TRANSFORMATIVE PURPOSE, SUCH AS TO COMMENT UPON, CRITICIZE, OR PARODY A COPYRIGHTED WORK. SUCH USES CAN BE DONE WITHOUT PERMISSION FROM THE COPYRIGHT OWNER.

COOKIES 

IF WE AT ALL USE COOKIES ON OUR SITE, IT IS TO HELP BRING YOU AN ALL AROUND BETTER SHOPPING EXPERIENCE; FOR EXAMPLE, BY OUR ANALYSIS OF SITE BROWSING TRAFFIC, WE CAN FIND DIRECT INTERESTS, TO HELP BETTER PERSONALIZE AND TAILOR CONTENT TO OUR CUSTOMERS, READERS, AND OTHERWISE VISITORS. IF YOU CONTINUE TO USE THIS SITE, YOU ARE CONSENTING TO OUR USE COOKIES AND OUR INTERPRETATION OF IT, WITH YOUR PRIVACY AT THE FOREFRONT OF OUR DISCRETION.

HOW ITEM MAGAZINE USES COOKIES
ITEMMAG.COM MAY REQUEST COOKIES TO BE SET ON YOUR DEVICE WHEN YOU VISIT. WE USE COOKIES TO LET US KNOW WHEN YOU VISIT OUR SITE AND OTHER PAGES FOUND WITHIN AND IN HOW YOU INTERACT ON THE SITE; TO BETTER HELP ENRICH USER EXPERIENCE AND TO POTENTIALLY PROVIDE ADDITIONAL CUSTOMIZABLE FEATURES TO ALL ITEM CUSTOMERS. YOU CAN ALSO CHANGE YOUR COOKIE PREFERENCES AT ANYTIME ON YOUR OWN DEVICE. *NOTE: DISABLING SOME TYPES OF COOKIES MAY IMPACT YOUR EXPERIENCE ON OUR WEBSITES INTERACTION AND FUNCTIONS WITH YOUR DEVICE, AND MOST IMPORTANTLY YOU AS A SITE VISITOR.

ESSENTIAL HOST WEBSITE COOKIES (ALWAYS ACTIVE)
THESE COOKIES ARE STRICTLY NECESSARY TO PROVIDE YOU WITH ALL ITEM MAGAZINE GOODS AND SERVICES, AVAILABLE THROUGH OUR WEBSITES AND TO USE INTERIOR SITE FEATURES PROVIDED BY THE HOST, SUCH AS PROVIDING YOU ACCESS TO SECURE CHECKOUT AREAS. BECAUSE THESE COOKIES ARE STRICTLY NECESSARY TO DELIVER THE WEBSITE, YOU CANNOT REFUSE THEM WITHOUT IMPACTING HOW OUR WEBSITES WORKS. YOU CAN BLOCK OR DELETE THEM BY CHANGING YOUR PERSONAL BROWSER SETTINGS.

ANALYTICS AND CUSTOMIZATION COOKIES
THESE COOKIES COLLECT INFORMATION THAT IS USED EITHER IN CONJUNCTION TO BASIC COOKIES, TO HELP US UNDERSTAND HOW OUR WEBSITES ARE BEING USED BY ALL VISTORS, AND IN HOW EFFECTIVE OUR SOCIAL/AD CAMPAIGNS ARE, AND/OR TO HELP US CUSTOMIZE OUR WEBSITES GENERAL USER PREFERENCES TO BETTER ALLOW US TO ENHANCE YOUR EXPERIENCE.

SHIPPING, RETURN & EXCHANGE POLICY 

FREIGHT PRICES ARE IN REAL TIME. ORDERS SHIPPED IN THE US ARRIVE TRADTIONALLY WITHIN 7-10 BUSINESS DAYS. MADE TO ORDER ITEMS REQUIRE MORE TIME TO PRODUCE AND SHIP. ORDERS SHIP WORLDWIDE. *INTERNATIONAL SHIPPING MAY BE SUBJECT TO A FLAT $33 FEE PER ORDER TO COVER ALL AGENCY, FREIGHT, SHIPPING AND HANDLING, EXTRA PACKAGING, DUTY AND OTHER TAXES, ETC. A LIST OF COUNTRIES WE CAN CURRENTLY SHIP TO IS INCLUDED AT CHECKOUT. PLEASE CONTACT US FOR ALL SPECIAL SHIPPING CIRCUMSTANCES. FEDEX SERVICES UPON REQUEST, THERE MAY BE ADDITIONAL CHARGES OUTSIDE STANDARD FREIGHT.

USPS REAL TIME SHIPPING RATES AT CHECKOUT, OTHERWISE DEFAULT FLAT RATE SHIPPING IN USA FOR STANDARD DIMENSIONS IS $10 (*EXCLUDING LARGE ITEMS, SUCH AS: FRAMES, SCULPTURES, ETC.) APPLY ANY COUPONS AT CHECKOUT, BEFORE SUBMISSION. EXPECT CARRIER DELAYS ON PRODUCTS DURING PEAK SEASONS SUCH AS HOLIDAY'S AND UNPLANNED FREIGHT CONGESTION (EX: DELAY OCCURRENCE  DURING A GLOBAL PANDEMIC.) WE THANK YOU FOR YOUR UNDERSTANDING IN ADVANCE. 

ALL PRODUCTS PURCHASED ARE MADE IN LIMITED QUANTITY BATCHES. THEREFORE ANY RETURNS AND EXCHANGES CAN BE MADE WITHIN THE FIRST 13 DAYS OF PRODUCT ARRIVAL DATE, SO LONG AS THE PRODUCT IS RETURNED IN ITS ORIGINAL PACKAGING, IN ORIGINAL PRODUCT CONDITION. RETURNS MAY REQUIRE A RETURN SHIPPING FEE BY THE CUSTOMER. PLEASE ALLOW TIME FOR ALL ONLINE TRANSACTIONS AND REFUNDS TO PROCESS; IT MAY TAKE A FEW DAYS TO REFLECT ON YOUR STATEMENT. IF YOU FAIL TO CONTACT US, TO PROCESS A RETURN WITHIN OUR 13 DAY FROM ARRIVAL TIMEFRAME, YOU THE CUSTOMER, UNDERSTAND THAT ALL SALES ARE OTHERWISE CONSIDERED FINAL. 

IF THE RARE CASE ARISES. SOME PRODUCTS MAY ALREADY BE MARKED FINAL SALE PRIOR TO CHECKOUT, DUE TO THEIR LIMITATIONS AND/OR BECAUSE OF POSSIBLE HIGH SHIPPING RATES FOR PRODUCT DIMENSIONS. ALL FINAL SALE ITEMS ARE FINAL.

EXCHANGES ARE SOLELY UP TO OUR DISCRETION AND ARE ON A CASE BY CASE BASIS. PLEASE CONTACT [email protected]

WHEN WILL MY ORDER SHIP?
IF YOUR ORDER IS PLACED BY 5:00PM PACIFIC TIME MONDAY - THURSDAY, IT WILL SHIP OUT THE NEXT BUSINESS DAY. ORDERS PLACED ON SUNDAY WILL SHIP BY TUESDAY AT THE LATEST (HOLIDAYS), BUT WILL SHIP BY MONDAY IN MOST CASES. MADE TO ORDER PRODUCTS ALWAYS REQUIRE DIFFERENT TURN TIMES AND WE ASK AND THANK YOU FOR YOUR PATIENCE IN ADVANCE FOR THESE LIMITED PRODUCTIONS. INTERNATIONAL SHIPPING TIME IS SUBJECT TO VARIATION, BASED ON PLACE OF ARRIVAL AND FINAL PACKAGING. 
 
HOW DO I CHECK MY ORDER STATUS?
WHEN YOUR ORDER HAS SHIPPED, WE WILL SEND YOU AN EMAIL NOTIFYING YOU, INCLUDING THE TRACKING NUMBERS FOR EACH PACKAGE. IF YOU HAVE ANY ADDITIONAL ORDER QUESTIONS AFTER THIS CONFIRMATION (BEYOND SIMPLE TRACKING INFO), PLEASE DO NOT HESITATE TO CONTACT US ANYTIME [email protected]

ORDER CANCELLATION 

CAN I MAKE ANY CHANGES TO WHAT I ORDERED?
YES. HOWEVER DUE TO OUR SPEEDY PRODUCTION AND SHIPPING, ANY CHANGES IN PRODUCT MUST BE MADE WITHIN ONE HOUR OF PLACING YOUR ORDER, OTHERWISE IT MAY TAKE ADDITIONAL RETURN TIME AND ADDITIONAL FEES TO PROCESS ANY FURTHER EXCHANGES. YOU WILL HAVE TO WAIT TO RECEIVE PRODUCTS FIRST BEFORE SHIPPING BACK TO US FOR AN EXCHANGE, IF THE ORDER HAS ALREADY BEEN DISPATCHED.  

HOW DO I CONTACT CUSTOMER SERVICE?
IF YOU HAVE ANY QUESTIONS REGARDING YOUR ORDER, OR IF YOU WOULD LIKE TO SHARE ANY COMMENTS OR FEEDBACK WITH US, SEND US A DETAILED EMAIL WITH YOUR NAME, ORDER INFORMATION AND DETAILED ISSUE AT [email protected] AND WE WILL ADDRESS THE COMMUNICATION IN RESPECTS TO THE ORDER OF PRIORITY.  

CUSTOMER ORDER RELIABILITY 

ITEM MAGAZINE WILL NOT BE RESPONSIBLE FOR…

CUSTOMER'S ERRORS WHEN PLACING ORDERS, SUCH AS TYPOGRAPHICAL ERRORS OR QUANTITY ERRORS MADE BY THE CUSTOMER. CUSTOMERS SHOULD ALWAYS CHECK THEIR SPELLING OF ADDRESS/NAME/INFO AND QUANTITY OF EACH PRODUCT THEY ORDER, PRIOR TO CHECKING OUT. WE PRODUCE AND PACKAGE ORDERS EXACTLY AS WE RECEIVE THEM. ANY AND ALL CORRECTIONS MUST BE MADE BY THE CUSTOMER BEFORE THE ORDER IS SUBMITTED. 

CUSTOMER’S FAILURE TO PROVIDE US WITH THE ACCURATE SHIPPING INFORMATION MAY RESULT IN FURTHER DELAYS OF RECEIVING YOUR PRODUCT (THIS DOES NOT GUARANTEE YOU WILL BE REFUNDED OR RESTORED FOR LOSS OF PRODUCT, IF ON ANY CUSTOMER NEGLIGENCE.) PLEASE MAKE SURE TO DOUBLE CHECK YOUR SHIPPING ADDRESS WHEN FINALIZING YOUR ORDER. IT IS THE CUSTOMER'S SOLE RESPONSIBILITY TO VERIFY THAT ALL ORDER INFORMATION IS CORRECT BEFORE PURCHASE. 

FOR IN THE REASON, IF THE PACKAGE FAILS TO REACH THE CUSTOMER AT THE ADDRESS THEY SELECTED AT CHECKOUT, IT FIRSTLY FALLS ON THE RESPONSIBILITY OF THE DELIVERY SERVICE (UNITED STATES POSTAL SERVICE, UPS, OR FEDEX). ONCE THE PACKAGE LEAVES OUR HANDS, WE AT ITEM MAGAZINE, HAVE NO CONTROL OVER THE DELIVERY SERVICES LOSS OF, MISHANDLING, OR DAMAGING OF ITEMS. WE WILL LOOK INTO THE MATTER IF A PRODUCT DOES NOT ARRIVE BY THE CHOSEN CARRIER.

*ALL ORDERS LEAVE IN PERFECT CONDITION AFTER PACKAGING IS THOROUGHLY INSPECTED. WE MAY PACKAGE ORDERS WITH USPS, UPS, OR FEDEX CERTIFIED PACKAGING MATERIALS. IF AN ITEM IS DELIVERED DAMAGED, IT IS THE RESPONSIBILITY OF THE SELECTED DELIVERY SERVICE. ITEM MAGAZINE IS NOT RESPONSIBLE FOR ANY INCORRECTLY APPLIED PRODUCTS, ONCE THE PRODUCT IS PURCHASED. IT IS THE SOLE RESPONSIBILITY OF THE CUSTOMER TO USE OUR PRODUCTS AT THEY ARE INTENDED.  

PRICING POLICY

ALL PRICES ARE LISTED IN U.S. DOLLARS. ITEMS IN YOUR SHOPPING CART WILL ALWAYS REFLECT THEIR MOST RECENT PRICE. SOME DISCOUNTS AND SPECIAL OFFERS ARE FOR A LIMITED TIME ONLY, AND CAN BE ADDED DURING THOSE PERIODS. 

WHILE IT IS RARE, THERE CAN BE ERRORS WHEN ORDERING ONLINE. IF AN ERROR DOES OCCUR IN THE SYSTEM DUE TO CIRCUMSTANCES OUT OF OUR CONTROL, THERE MAY BE A BALANCE OR CREDIT DUE BASED ON THE DETERMINATION OF THE ERROR. IT IS THE CUSTOMERS SOLE RESPONSIBILITY TO ENSURE THAT ALL TRANSACTIONS ARE CORRECT UPON RECEIVING AN ORDER CONFIRMATION. IF THE ISSUE ARISES PLEASE CONTACT US AT [email protected] SO WE CAN INVESTIGATE INTO THE MATTER IMMEDIATELY. 

PRODUCT WARRANTY 
  
WE DO NOT OFFER ANY WARRANTY ON OUR LIMITED PRODUCTS TO OUR CUSTOMERS. 
*THE CUSTOMER ACKNOWLEDGES THAT NO WARRANTY IS PROVIDED IN CONNECTION WITH ANY OF THE PRODUCTS OR SERVICES DESCRIBED BY ITEM MAGAZINE.